Yes — Futura is a fully cross-platform application, available on both mobile (iOS and Android) and desktop (web browser), with a consistent experience across all devices.

Your data is synced in real time via encrypted cloud infrastructure, meaning you can:

• Capture a bill on your phone while out of the office
• Review and approve invoices from your desktop
• Access your full financial document history from any device, at any time

There is no need to manually sync or export data between devices — everything updates automatically.

No accounting experience is required. Futura has been designed with an intuitive interface that guides users through every step, regardless of their financial background.

The app handles the complexity for you — including:

• Automatic extraction of invoice numbers, dates, and amounts from scanned documents
• Smart categorisation of invoices and bills
• Pre-built templates for creating professional invoices with items, taxes, discounts, and payment terms

If you opt for the Complete Plan, you also gain access to an accountant’s support, proactive advice, business and tax strategy guidance, and online courses — ideal for business owners seeking hands-on professional assistance.

Catch a Bill is one of Futura’s core features that allows you to digitise, organise, and track all your supplier bills and expenses with minimal effort.

• Snap & capture: Use your phone camera or upload from your gallery to scan any bill. The app automatically extracts key data — invoice number, date, and amount — using smart OCR technology.
• Bulk actions: Process multiple bills at once, saving significant time during month-end reconciliation.
• Supplier automation: Recurring bills from the same supplier are automatically recognised and categorised.
• Auto-posting: Captured bills are automatically posted to the correct categories, reducing manual data entry.
• Submit by email: Forward bills directly to your Futura inbox and the system captures and registers them automatically.

All captured bills are securely stored in the cloud and can be retrieved, filtered, and exported at any time.

Futura offers a full, bidirectional integration with QuickBooks, one of the world’s leading accounting platforms. This is particularly useful for businesses and accountants already using QuickBooks as their primary bookkeeping tool.

The integration allows you to:

• Automatically sync invoices and bills captured in Futura directly into your QuickBooks account — no manual data entry needed.
• Centralise your financial data across both platforms, keeping records consistent and up to date.
• Reduce duplication by eliminating the need to enter the same transaction in two separate systems.

To enable the integration, connect your QuickBooks account from within the Futura settings panel. For setup assistance, contact our support team at support.sjpr-online.com.

Yes — security is a foundational aspect of Futura’s infrastructure. All financial documents and data stored within the platform are protected using encryption at rest and in transit.

• Encrypted cloud storage: All invoices, bills, and statements are encrypted and stored securely.
• Access control: Only authorised users within your account can view or manage your documents.
• Multi-user management: The Tech Plan supports up to 2 users, with additional users available at £1.99/month each — each with their own controlled access.
• Privacy protection: Your financial data is never shared with third parties without your explicit consent.

Futura currently offers three plans:

• Tech Plan — £4.99/month (first year) or £54.89/year for up to 2 users. Includes: snap expenses, snap invoices, line item extraction, supplier automation, bulk actions, auto-posting, mobile app, and integrations. Additional users are £1.99/month each.
• Complete Plan — Custom pricing, contact the team for a quote. Includes everything in Tech, plus accountant’s support, regular management accounts, online courses, business and tax strategy guidance.
• Advanced Plan — Coming soon. Register your interest on the website to be notified at launch.

All plans include full access to the Futura app across mobile and desktop.

Yes — you can switch between monthly and annual billing at any time from within your account settings.

• Switching to annual: You immediately benefit from the reduced rate of £54.89/year. The change takes effect at the start of your next billing cycle.
• Switching to monthly: The change applies at the end of your current annual billing period.
• Promotional pricing: The £4.99/month rate applies for the first year on the Tech Plan. Standard pricing applies upon renewal.

For billing queries, contact the support team at support.sjpr-online.com.

Futura offers a promotional introductory rate on the Tech Plan — currently £4.99/month for the first year, which gives new users access to the full feature set at a significantly reduced cost during their first 12 months.

To get started: visit futura.world, click “Get Started Now”, select the Tech Plan, and complete your registration. You can begin using all features immediately upon account activation.

For information about a free trial or demo access, contact the team at futura@sjpr.ae or via the support portal.

Futura’s technical support is available through the following channels:

• Support portal: Visit support.sjpr-online.com to submit a ticket, browse the knowledge base, or chat with the support team.
• Email: Reach the team directly at futura@sjpr.ae for account-specific queries.

If you are on the Complete Plan, you have access to dedicated accountant and advisory support as part of your subscription. All issues are handled by the SJPR support team and are typically responded to within one business day.

Yes — Futura provides resources to help you get the most out of the platform:

• Support portal: The support site at support.sjpr-online.com contains guides, FAQs, and step-by-step documentation for all core features.
• Online courses: Subscribers on the Complete Plan gain access to a curated library of online courses covering financial management, business strategy, and how to use the platform effectively.
• Onboarding flow: Upon account creation, the app guides new users through the key features with an intuitive setup flow designed for users of all backgrounds.

If you cannot find what you’re looking for, contact the support team at futura@sjpr.ae and they will assist you directly.

If you experience a technical issue with Futura, follow these steps to get it resolved as quickly as possible:

• Step 1 — Refresh and retry: Close and reopen the app, or refresh your browser. Many minor issues resolve with a simple restart.
• Step 2 — Check for updates: Ensure you are running the latest version of the Futura mobile app. Outdated versions may have known issues that have already been patched.
• Step 3 — Clear cache: On mobile, clearing the app cache can resolve display or loading issues.
• Step 4 — Submit a support ticket: If the issue persists, visit support.sjpr-online.com and submit a detailed ticket including: your device/browser, a description of the issue, and any error messages displayed.
• Step 5 — Email support: For urgent issues, contact the team directly at futura@sjpr.ae.

Complete Plan subscribers have access to priority support as part of their package.